Terms and Conditions - Privacy Policy

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the www.micromega.it website operated by ARTE VE.D.O. srl
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your first and last name, your shipping and billing address, your personal email, your phone number and your sight information.
Purchases are returnable, according to EU regulations, within 15 days from the object delivery.
Prescription lenses are not refundable or returnable. The customer, by sending its own prescription, ensures it is correct and working for him/her.
The frame may be refunded to the customer in case of prescription glasses.
Shipping of purchased items may take between 1 and 15 days, depending on the availability of lenses by the supplier (read below).

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Contact Us
If you have any questions about these Terms, please contact us at info@micromega.it

Shipping is processed in different times depending on the type of product purchased.
Sun glasses (no RX) are shipped within one (1) working day.
Single Vision Clear lenses glasses are generally shipped within 1 to 3 days.
Single Vision Sun lenses glasses are generally shipped between 1 and 2 weeks after purchase, depending on the requested color.
Progressive Clear lenses glasses are generally shipped within 3 to 7 days.
Progressive Photosensitive lenses glasses are generally shipped within 3 to 7 days.
Progressive Sun lenses glasses are generally shipped between 1 and 2 weeks after purchase, depending on the requested color.
All the shipping times above are subject to possible modifications, depending on lenses availability.
We use DHL, UPS and FedEx as our main shipping couriers, guaranteeing fast and reliable service.
We do not take responsibility for custom issues for the receiving country.

This section contains information on how to manage www.micromega.it with regard to the processing of user data on www.micromega.it.
This information is also valid for the purposes of the Code regarding the protection of personal data (Article 13 of Legislative Decree No. 196/2003) for subjects who interact with www.micromega.it and can be reached at the corresponding address on the home page: www.micromega.it
The information is provided only for www.micromega.it and not for other websites that may be consulted by the user through links contained therein.
The purpose of this document is to provide information on the methods, timing and nature of the information that the data controllers must provide to users when connecting to the web pages of www.micromega.it, regardless of the purpose of the connection, according to the Recommendation n. 2/2001 that the European authorities for the protection of personal data, gathered by art. 29 of the directive n. 95/46 / EC, adopted on May 17, 2001 for the collection of personal data on-line.

During the use of www.micromega.it, identifiable or identifiable data may be processed to provide services or to improve these services for basic services such as the identification of the user language and for more complex services.
The data controller is ARTE VE.D.O. SRL based in:
SAN MARCO 2635, 30124 – VENICE
It is designated by the data controller, responsible for processing in accordance with Article 29 of the Code regarding the protection of personal data ARTE VE.D.O. SRL, as responsible for the maintenance of the technological part of www.micromega.it.

The processing of data generated by the use of www.micromega.it takes place at the headquarters of the data controller with the intervention of the persons in charge. In case of necessity, the data connected to the newsletter service can be processed by the person in charge of the treatment or by subjects appointed by it for this purpose at the relevant office.
The data processed Cookies Cookies are data that are sent from www.micromega.it to the user’s Internet browser and are stored by it and then transmitted back to the site at the next visit.
They can be used to monitor sessions, to authenticate a user so that he can access a site without typing the name and password each time and to save his preferences.
There are many types of cookies classifiable for technical aspects, duration, origin and function.

Technical cookies
There are many technologies used to store information on the user’s computer, which are then collected by the sites. Among these the best known and used is that of HTML cookies.
They are used for navigation and to facilitate access and use of the site by the user. They are necessary for the transmission of communications on the electronic network or the supplier to provide the service requested by the customer.
The settings to manage or deactivate cookies may vary depending on the internet browser used.
In any case, the user can manage or request the general deactivation or cancellation of cookies, modifying the settings of his internet browser. This deactivation can slow down or prevent access to some parts of the site.
The use of technical cookies allows the safe and efficient use of the site.
The cookies that are inserted in the browser and retransmitted by Google Analytics or the Blogger Stats service or similar are technical only if used for the purposes of site optimization directly by the owner of the site, which can collect information in aggregate form on the number of users and how they visit the site. Under these conditions, for analytics cookies the same rules apply, in terms of information and consent, provided for technical cookies.

Duration cookies
From the point of view of duration we can distinguish temporary session cookies that are deleted automatically at the end of the browsing session and are used to identify the user and thus avoid logging on every page visited and the permanent ones that remain active in the PC until expiry or cancellation by the user.
Session cookies may be installed in order to allow access to and access to the reserved area of ​​the portal as an authenticated user.
They are not stored permanently but only for the duration of the navigation until the browser is closed and disappear when the browser is closed. Their use is strictly limited to the transmission of session identifiers consisting of random numbers generated by the server necessary to allow the safe and efficient exploration of the site.

Navigation data
The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols.
This is information that is not collected to be associated with identified interested parties, but which by their very nature could, through processing and association with data held by third parties, allow users to be identified.
This category of data includes IP addresses or domain names of the computers used by users who connect to the site, the addresses in URI notation of the requested resources, the time of the request, the method used in submitting the request to the server, the file size obtained in response, the numerical code indicating the status of the response given by the server and other parameters related to the operating system and the user’s computer environment.
These data are used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check its correct functioning and are deleted immediately after processing.
The data could be used to ascertain responsibility in case of hypothetical computer crimes against the site: except for this eventuality, at present the data on web contacts do not persist for more than seven days.

Data provided by the user
The optional, explicit and voluntary sending of e-mails to the addresses indicated on this site entails the subsequent acquisition of the sender’s address, necessary to respond to requests, as well as any other personal data included in the message.
Specific summary information will be progressively reported or displayed on the pages of the site prepared for particular services on request.
Optional nature of the provision of data
The user is always free to provide the personal data required for sending informative material, except as necessary for navigation.
Failure to provide, on the other hand, may make it impossible to obtain what has been requested.
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